Passenger and parcel transport
Cross-border parcel delivery
Super Metro handles parcels alongside its passenger coach services connecting Kenya, Uganda, and Rwanda. This provides a practical way to send packages on the same regional corridors used by its coaches.
Where can I send a Super Metro parcel?
Parcel services follow Super Metro's cross-border operating corridors, including Nairobi–Kampala and extended regional connectivity toward Kigali. Confirm that both your sending point and destination are served before preparing the shipment.
What should I confirm before sending a parcel?
Confirm parcel acceptance, packaging rules, size and weight limits, prohibited items, price, departure availability, and the collection process before handing over your package. Cross-border items may also be subject to customs requirements.
- Label the parcel clearly with the sender and recipient details.
- Use packaging suitable for a long-distance coach journey.
- Keep any receipt or reference supplied when the parcel is accepted.
- Check documentation and customs rules for the parcel's contents and destination.
Does the recipient need identification?
The recipient should carry suitable identification and any collection reference provided by Super Metro. Exact collection requirements can vary, so they should be confirmed when the parcel is accepted.
Can I book passenger travel on the same website?
Yes. Passenger booking lets you choose a route, travel date, departure time, and available seats before entering passenger details and payment information.
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